Effective Date: 23/03/2026

At Indigrowth (indigrowth.co.in), we strive to provide reliable and efficient consultancy services to help individuals and businesses obtain their Food License (FSSAI) smoothly. As our services involve expert consultation, documentation, and application processing, our refund policy is outlined below:

1. Nature of Services

Indigrowth offers consultancy and assistance services for obtaining food licenses. We do not guarantee approval from government authorities, as approvals are subject to FSSAI rules and regulations.

2. Refund Eligibility

Refunds may be considered under the following conditions:

If a client cancels the service request before the application process has been initiated
If we are unable to proceed with the application due to internal limitations from our side
3. Non-Refundable Cases

Refunds will not be provided in the following situations:

Once the application has been submitted to the relevant authority
If rejection occurs due to incorrect, incomplete, or misleading information provided by the client
Delays or rejections caused by government authorities
Change of mind after service initiation
Failure of the client to provide required documents within the specified time
4. Partial Refunds

In certain cases, a partial refund may be issued after deducting:

Documentation and consultation charges
Government fees (if already paid)
Processing charges
5. Refund Process
Refund requests must be sent via email to: [your email address]
Requests should include your order details and reason for refund
Approved refunds will be processed within 7–10 business days
6. Mode of Refund

Refunds will be credited using the original payment method unless otherwise agreed.

7. Contact Information

For any refund-related queries, you may contact us at:

Indigrowth
186, old ranchi road ward- no6, thana chakradharpur, 833102

Website: https://indigrowth.co.in

Email : indigrowth@gmail.com